Overview
Logging into your OANDA account grants access to trading platforms, account statements, deposits/withdrawals and settings. Whether you use the web portal or the mobile app, secure credentials and two-factor authentication (2FA) help protect your account. This page gives clear, practical steps for signing in, common troubleshooting fixes, and account recovery guidance.
How to Sign In (Desktop / Web)
- Open your browser and go to the OANDA sign-in page.
- Enter the email address associated with your account and your password.
- If prompted, complete two-factor authentication (SMS or authenticator app).
- Click "Sign In" — you should be redirected to your account dashboard.
Tip: enable ‘Remember this device’ only on your personal computer to reduce repeated 2FA prompts while keeping security tight on shared machines.
Mobile App Login
OANDA provides mobile apps for iOS and Android. To sign in on mobile:
- Open the OANDA app and tap "Sign in".
- Enter your registered email and password.
- Approve the 2FA request if it appears (push, SMS, or authenticator code).
Troubleshooting Login Problems
If you can’t log in, try these checks in order:
- Verify your email and password for typos and correct case sensitivity.
- Reset your password using the "Forgot password" link if unsure.
- Clear browser cache and cookies or try a private/incognito window.
- Disable browser extensions that may block scripts or cookies.
- Ensure network connectivity and that your IP isn’t blocked by VPN or firewall rules.
If 2FA codes do not arrive, confirm your phone number is correct and check for carrier delays. Use an authenticator app as a reliable alternative to SMS.
Account Recovery & 2FA Reset
To recover access:
- Use the "Forgot password" flow to send a reset link to your registered email.
- If you’ve lost 2FA access, follow the account recovery instructions on the OANDA support site — you may need to verify identity with ID documents and recent account activity.
- Contact OANDA Support directly if automated recovery fails; have account details and identification ready.
Security Best Practices
- Use a strong, unique password and update it periodically.
- Enable 2FA and prefer authenticator apps over SMS where possible.
- Monitor account activity and enable notifications for logins and withdrawals.
FAQs
- Q: I forgot my login email — what now?
- A: Search email accounts for OANDA registration messages or contact support with proof of identity.
- Q: My password reset email didn’t arrive.
- A: Check spam folders, ensure the correct email, and retry after a few minutes; contact support if it still fails.
Helpful links: OANDA Sign In Support Center